Terms & Conditions
Effective Date: 27 September 2026 | Last Updated: 27 September 2026
These terms apply when you use our website, book with us, or leave your vehicle with us. Please read them before booking. We'll point them out when you book, and you accept them when you confirm a booking or authorise work.
Nothing in these terms limits your rights under the Australian Consumer Law (see section 7).
1. About these terms
- Stealth Installs Pty Ltd, ABN 75 442 443 837
- Unit 1/2 24 Bremen Drive, Salisbury South SA 5108
- Phone: 08 7133 5845
- Email: info@stealthinstalls.com.au
We provide diesel ECU tuning, 4WD servicing, accessory installations, performance upgrades, suspension work, and caravan and trailer servicing.
2. Using our website
You must use our website lawfully. You must not:
- use it in a way that breaks any law
- send unsolicited advertising or spam through it
- try to gain unauthorised access to our website or systems
- do anything harmful, fraudulent, deceptive or offensive.
We try to keep website information, prices and photos accurate and current, but it may contain errors. Prices shown are a guide unless we give you a written quote.
3. Quotes, bookings and cancellations
Quotes
Quotes are based on the information you give us and are valid for 30 days. Once we inspect your vehicle we may find more work is needed, or parts may cost more than expected. If so, we will contact you and get your approval before doing any extra work or charging more than the quoted amount.
Bookings and deposits
You can book by phone, email or our website. For larger jobs where we need to order in parts, we may ask for a deposit to cover the cost of materials. We will tell you the amount before we order.
If you need to cancel or reschedule, please give us at least 24 hours' notice so we can offer the time to another customer. We don't charge a cancellation fee. If you cancel after we have ordered parts specifically for your job, we may keep from your deposit the cost of any parts we can't return and any supplier restocking fee, and refund the rest.
If we need to reschedule, for example because of staff illness or a delayed part, we will tell you as early as possible and offer a new time. If you have paid a deposit and the new time does not suit you, we will refund it.
4. Work on your vehicle
Authorising work
By leaving your vehicle with us, you confirm you own it or have the owner's permission to authorise the work, and that you are responsible for paying for it.
Road tests
We may drive your vehicle on public roads to diagnose problems or check our work.
Parts
We only fit new parts, unless you supply your own. Replaced parts are yours to take; tell us when you drop off if you want them back, otherwise we will dispose of them.
Parts you supply
We can fit parts you provide, but we can't guarantee them. Our workmanship is covered, but not the part itself or problems it causes.
Existing condition
Please tell us about any known faults, warning lights, damage or previous modifications. We will note obvious existing damage when you drop off. We may also take photos of your vehicle for our records (see our Privacy Policy).
Personal belongings
Please remove valuables before drop-off. We take reasonable care of your vehicle and anything in it while it is with us.
Data in your vehicle
Modern vehicles store personal data, such as paired phones, contacts and navigation history. Work on your vehicle's electronics, such as tuning or battery disconnection, may occasionally reset settings or clear this data. Please back up anything important.
5. ECU tuning and modifications
Results vary
Power, torque and fuel economy gains depend on your vehicle's condition, fuel quality, driving style and other factors. Figures we quote are typical results, not guarantees for your vehicle. We tune within what we believe are safe operating limits for your vehicle.
Condition of your vehicle
Tuning adds load to the engine and driveline. Please tell us about known faults before we tune. If we find a problem that makes tuning unsafe, we will tell you before going ahead.
Manufacturer warranty
Modifications and tuning may affect the manufacturer's warranty on related parts, and a manufacturer may refuse a claim it can show was caused by the modification. We recommend checking with your dealer or manufacturer first. This does not affect our responsibility for our own work under section 7.
Insurance, registration and roadworthiness
Most insurers need to be told about modifications, including ECU tunes. It is your responsibility to tell your insurer. Some modifications (for example suspension lifts, larger tyres or increased weight ratings) may need engineering approval to meet South Australian vehicle standards. We will tell you if we know a modification we are fitting needs this. We do not remove, modify or disable emissions equipment such as DPF, EGR or AdBlue systems.
Your tune file
The tune file is licensed to you for use on that vehicle only. It is our or our tuning partner's intellectual property and must not be copied, shared or resold. For 2 years after your tune, we will return your vehicle to its original factory software free of charge on request. After 2 years, a fee applies.
6. Payment and collecting your vehicle
Payment
Payment is due when the work is finished, before you collect your vehicle, unless you have an approved trade account. All prices are in Australian dollars and include GST. We accept Visa, Mastercard and cash. We do not charge card surcharges.
Trade accounts
Trade customers with an approved account must pay within the terms we agree with them in writing.
Holding your vehicle
We may keep your vehicle until the invoice is paid in full, as the law allows.
Collection
We will tell you when your vehicle is ready. Please collect it as soon as practical, and let us know if you can't. We don't charge storage. Vehicles left uncollected for a long period may be dealt with under the Unclaimed Goods Act 1987 (SA), after the notices that Act requires.
7. Your consumer guarantees and our warranty
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us, and to a refund for the unused portion or compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure fixed in a reasonable time. If this is not done, you are entitled to a refund for the goods, and to cancel the contract for the service and get a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
Problems with our work
We stand behind our workmanship. Our work is covered by the consumer guarantees above for a reasonable time, which depends on the type of work, its price, and how the vehicle is used and maintained. Parts also carry the manufacturer's warranty, which we will help you claim.
If you think there is a problem with our work, contact us on 08 7133 5845 or info@stealthinstalls.com.au as soon as you notice it, and bring the vehicle in for inspection. Please don't have someone else repair it first, unless it's an emergency, so we can see the problem. If the problem was caused by our work, we will fix it at no cost to you.
8. Parts and products we sell, and returns
Faulty or not as described
If a product is faulty, not as described, or not fit for purpose, you are entitled to a remedy under section 7. There is no time limit set by us; the Australian Consumer Law guarantees last for a reasonable time.
Change of mind
We are not required to accept change-of-mind returns, but we will accept them for unused, uninstalled products in original packaging within 30 days of purchase, with proof of purchase. You pay return shipping for change-of-mind returns. Electrical parts that have been installed can't be returned for change of mind.
Labour
Labour for work already done is not refundable for change of mind. This does not affect your rights if the work was faulty.
9. Recording devices in your vehicle, and our CCTV
Dash cams and in-vehicle recording
While your vehicle is on our premises, we may switch off, unplug or cover dash cameras and other recording or monitoring devices in it. We do this to protect:
- the privacy and safety of our staff and other customers
- our tuning methods, workshop processes and confidential technical information
- our equipment, tooling and software.
We will handle these devices with reasonable care and switch them back on or return them to how we found them before you collect your vehicle. If a device cannot be switched off without affecting your vehicle, we will cover it instead. Please tell us at drop-off if a device is important to you, for example fleet tracking required by your employer or insurer.
Our CCTV
Our workshop and premises are monitored by CCTV for security. Our Privacy Policy explains how we handle footage.
10. Our liability
For all customers. We are responsible for loss or damage caused by our failure to meet the consumer guarantees, or by our negligence. We are not responsible for loss or damage that:
- was not reasonably foreseeable
- was caused by something outside our reasonable control
- was caused by you, for example a fault or modification you did not tell us about, a part you supplied, or misuse after the work was done.
Business customers
If you buy from us for a business and the goods or services are not of a kind ordinarily bought for personal, domestic or household use, then to the extent the law allows, our liability for failing to meet a consumer guarantee is limited to fixing the work or goods, replacing them, or paying the cost of doing so. We are not liable to business customers for loss of profit, loss of income, or business interruption.
Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded.
11. Other terms
Intellectual property
Content on our website, including text, photos, logos, graphics and code, is owned by or licensed to Stealth Installs. You may not copy or use it without our written permission, except as the law allows.
Privacy
Our Privacy Policy explains how we collect and handle your personal information.
Third-party links
Our website may link to other websites. We don't control them and aren't responsible for their content or privacy practices.
Governing law
These terms are governed by the laws of South Australia. This does not limit your rights under the Australian Consumer Law.
Changes to these terms
We may update these terms from time to time. The version on our website when you book applies to that booking. Changes won't apply to work already booked or under way unless you agree.
Contact us
Questions about these terms: info@stealthinstalls.com.au or 08 7133 5845.